Business Relationship Manager Kwara

Moniepoint Group
Nigeria
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship building","Customer communication","Problem-solving","Negotiation","Goal orientation"]

Drive business growth in Kwara by acquiring and onboarding merchants through field visits, referrals, and trade community outreach. Educate business owners on Moniepoint’s payment and financial solutions, meet monthly targets for active merchant onboarding, terminal deployment, and loan repayment activity, and ensure compliant onboarding with accurate KYC documentation. Own merchant relationships to improve account activity and retention while serving as a primary point of contact for customer queries.

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Moniepoint Group
Moniepoint Group
3 years ago

Business Relationship Manager Kwara

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Last checked: 8 hours agoStatus: Live

Job Summary

Drive business growth in Kwara by acquiring and onboarding merchants through field visits, referrals, and trade community outreach. Educate business owners on Moniepoint’s payment and financial solutions, meet monthly targets for active merchant onboarding, terminal deployment, and loan repayment activity, and ensure compliant onboarding with accurate KYC documentation. Own merchant relationships to improve account activity and retention while serving as a primary point of contact for customer queries.
Location: Nigeria
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Identify, visit, and onboard prospective merchants via field engagement, referrals, and local trade community outreach.
  • •Educate business owners on Moniepoint’s products and recommend solutions aligned to their goals.
  • •Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
  • •Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and adherence to operational SOPs and regulatory guidelines.
  • •Build and nurture long-term merchant relationships to encourage account activity, high transaction volume, and retention, including serving as a primary point of contact for customer queries.

Pay and Benefits

Perks:PensionHealth InsuranceAnnual Bonus

Key Requirements

  • •Be able to identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
  • •Educate business owners on Moniepoint’s products and recommend solutions aligned to their operational and growth goals.
  • •Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
  • •Ensure end-to-end merchant onboarding with accurate KYC documentation and adherence to operational SOPs and regulatory guidelines.
  • •Build and nurture long-term merchant relationships and resolve customer queries promptly or escalate as needed.
Skills:Relationship buildingCustomer communicationProblem-solvingNegotiationGoal orientation

Company Brief

Moniepoint Group
Provides digital payments, merchant services, agent banking, card issuance, and business banking solutions across Nigeria and other African markets, serving SMEs, merchants, and financial institutions with technology-first transaction and banking infrastructure.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Lagos, Nigeria
Founded: 2015
WebsiteLinkedIn