Service Executive Fixed Term and Permanent

Aon
New Zealand
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer focus","Proactive problem-solving","Autonomy","Organizational skills","Communication"]

Manage client renewals and servicing end-to-end by confirming policy terms, quotations, and insurer documentation, preparing premium calculations and renewal reports, and maintaining accurate client records. Follow up with clients and insurers to resolve outstanding information, support invoicing and premium collection, and help manage aged debt. Work closely with Broker teams, Aon Business Services colleagues, and the Assistant Service Manager to ensure smooth operations and excellent service delivery.

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FursaFursa
Aon
Aon
1 day ago

Service Executive Fixed Term and Permanent

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Manage client renewals and servicing end-to-end by confirming policy terms, quotations, and insurer documentation, preparing premium calculations and renewal reports, and maintaining accurate client records. Follow up with clients and insurers to resolve outstanding information, support invoicing and premium collection, and help manage aged debt. Work closely with Broker teams, Aon Business Services colleagues, and the Assistant Service Manager to ensure smooth operations and excellent service delivery.
Location: New Zealand
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Support client renewals and servicing in line with Aon New Zealand protocols.
  • •Confirm policy terms, quotations, and supporting documentation with insurers.
  • •Prepare premium calculations, schedules, renewal reports, and presentations.
  • •Maintain accurate client data across systems and follow up to gather outstanding information.
  • •Assist with invoicing, premium collection, and aged debt management while supporting team workload management.

Key Requirements

  • •Experience in the insurance industry or a customer/solution driven environment with strong administrative duties.
  • •A customer-first mentality and proactive problem-solving approach.
  • •Ability to work with autonomy once up and running in a fast-paced environment.
  • •Strong organisational skills, including the ability to prioritise workload.
  • •Confidence using Office Products and the ability to quickly learn new systems.
Experience:InsuranceCustomer serviceAdministration
Skills:Customer focusProactive problem-solvingAutonomyOrganizational skillsCommunication
Languages:En-us
Tech Stack:Office Products

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor