Rental Coordinator

EquipmentShare
St. Louis
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Problem-solving","Interpersonal skills","Adaptability"]

Coordinate equipment rentals at a St. Louis facility by responding to inbound leads, guiding customers through the rental process, and building relationships with contractors and construction principals. Maintain customer satisfaction by following up on inquiries and resolving issues quickly. Identify opportunities to improve the customer experience and develop sales strategies to grow market share, supported by EquipmentShare’s proprietary T3 technology.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Coordinate equipment rentals at a St. Louis facility by responding to inbound leads, guiding customers through the rental process, and building relationships with contractors and construction principals. Maintain customer satisfaction by following up on inquiries and resolving issues quickly. Identify opportunities to improve the customer experience and develop sales strategies to grow market share, supported by EquipmentShare’s proprietary T3 technology.
Location: St. Louis
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Build and maintain relationships with contractors and construction company principals to grow the customer base.
  • •Keep customers satisfied by maintaining and updating existing customer relationships on new or additional solutions.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kTool ReimbursementsGym MembershipPaid VolunteerWellness Stipend

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills with a customer-first mindset.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Adapt to a fast-paced, growing company while staying educated on equipment and services.
  • •Energized by seeing challenges as opportunities and embracing continuous improvement.
Education:High School
Skills:Customer focusRelationship buildingProblem-solvingInterpersonal skillsAdaptability
Tech Stack:Proprietary T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn