Customer Service Representative (Ternat, BRU, BE)

Serve as the central contact for customers, ensuring accurate handling of commercial and administrative requests. Manage orders, quotations, pricing validations, and credit notes with a commercial mindset. Support technical and sales teams by keeping commercial files complete and feasible with production and delivery timelines. Proactively update customers on delays or issues, register and follow up complaints, and collaborate closely with internal teams to resolve matters and deliver a successful customer experience.