Lead Teller

Provide distinctive client service in-branch by troubleshooting complex servicing issues and coaching Teller team members to deliver efficient, accurate teller operations. Identify financial wellness opportunities during client conversations, transition clients to a Banker, and support achievement of product/service goals. Manage day-to-day teller line scheduling, ensure compliance with regulatory, security, and audit controls, and maintain current knowledge of fees, policies, and product guides.