Client Risk - Trade Desk Associate I

Investigate and resolve trade-related client inquiries across margin analysis, liquidations, cancellations, order triggers, and execution status using phone, tickets, and chats. Serve as a subject matter expert on trading systems and proprietary portals, educate clients through self-service tools, and partner with internal teams including Programming, Clearing, Compliance, and other Client Service groups. Support Quality Assurance by resolving complaints, and help improve client service systems, policies, and procedures.