Account Manager

Delivery Hero
Abidjan
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Analytical","Relationship-building","Proactive"]

Account Manager role focused on managing Glovo/D delivery hero partners in Abidjan, driving partner growth, analyzing KPIs, and aligning with product/marketing/operations to optimize revenue and content quality in a high-growth marketplace.

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Delivery Hero
Delivery Hero
2 months ago

Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Account Manager role focused on managing Glovo/D delivery hero partners in Abidjan, driving partner growth, analyzing KPIs, and aligning with product/marketing/operations to optimize revenue and content quality in a high-growth marketplace.
Location: Abidjan
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement
  • •Be responsible for your partners' business performance and ensure their growth. Build reports and analyze main KPIs. Take action to reach your goals and company OKRs
  • •Own partners' relationships end to end, from the top to the bottom line of the P&L
  • •Get feedback from partners and translate it into product, marketing, and operations improvement
  • •Guarantee partners' content quality; Increase Glovo’s visibility through marketing activations with partners in their offline stores; Improve Glovo’s revenue through commission renegotiations and monetization of your partners

Pay and Benefits

Perks:Health InsuranceGlovo CreditOnline TherapyWellness Stipend

Key Requirements

  • •You have 2+ years of relevant hands-on sales / account management/Consulting experience
  • •Strong Commercial skills & Negotiation Skills
  • •Strong analytical skills. Ability to look for the root cause of a problem and to solve it based on data
  • •Get things done attitude, proactive, organized, and obsessed with details
  • •Exceptional verbal and written communication skills with an aptitude for building strong client relationships
Experience:2+ yearsOn-demandDeliveryMarketplaceLogistics
Education:Bachelor's in Business Administration; Marketing; Engineering
Skills:CommunicationNegotiationAnalyticalRelationship-buildingProactive
Languages:English
Tech Stack:SQLData visualization

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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