First Interstate BancSystem

1 week ago

Community Market Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Partner with branch and market leaders to support employee readiness, deliver field-based onboarding and scenario training, and ensure consistent execution of standards across assigned branches. Conduct routine branch visits to coach employees on service quality, referrals, sales practices, and operational controls, while reviewing transactions and documentation to reduce operational risk. Monitor key experience and operational indicators and collaborate with leaders to build action plans and support enterprise initiatives in a highly regulated environment.

Location: Boise

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Lead structured onboarding, role transitions, and early development support for new and promoted employees across assigned markets using established training and certification requirements.
•Conduct routine branch visits to evaluate standards execution, provide real-time coaching, and deliver scenario-based training focused on service quality, referrals, sales practices, and operational controls.
•Provide targeted coaching using observation, transaction and account reviews, and documentation checks to improve accuracy and reduce risk.
•Monitor client experience insights and operational indicators (referrals, documentation quality, exceptions, losses, reconciliations, audit findings, training progress) and partner with leaders on action plans.
•Maintain standardized documentation (onboarding updates, visit summaries, coaching observations, evaluations, action plans) and support enterprise/market initiatives through follow-up feedback and training validation.

Pay and Benefits

Perks:Paid LeaveStudent Debt401kHealth Insurance

Key Requirements

•High School Diploma or GED required; 4–6 years banking or related experience (or equivalent).
•Knowledge of banking regulations, risk management concepts, documentation requirements, internal controls, audit readiness, and compliance expectations.
•Working knowledge of personal computers, Microsoft software programs, and strong 10-key proficiency.
•Ability to deliver engaging, scenario-based training and provide real-time feedback to employees with varying experience levels.
•Valid Driver’s License required.

Experience:4-6 yearsBanking

Education:High School in Business, Finance, or a related field

Skills:Attention to detailCommunicationConfidentialityJudgmentPrioritization

Licenses:Valid Driver’s License

Tech Stack:Microsoft

Company Brief

First Interstate BancSystem

Regional bank holding company providing consumer, business, and commercial banking services through branches across the Mountain West and Pacific Northwest. Offers deposit accounts, lending, treasury management, and wealth services.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Billings, United States

Founded: 1971

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

First Interstate BancSystem

1 week ago

Community Market Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Boise

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Lead structured onboarding, role transitions, and early development support for new and promoted employees across assigned markets using established training and certification requirements.
•Conduct routine branch visits to evaluate standards execution, provide real-time coaching, and deliver scenario-based training focused on service quality, referrals, sales practices, and operational controls.
•Provide targeted coaching using observation, transaction and account reviews, and documentation checks to improve accuracy and reduce risk.
•Monitor client experience insights and operational indicators (referrals, documentation quality, exceptions, losses, reconciliations, audit findings, training progress) and partner with leaders on action plans.
•Maintain standardized documentation (onboarding updates, visit summaries, coaching observations, evaluations, action plans) and support enterprise/market initiatives through follow-up feedback and training validation.

Pay and Benefits

Perks:Paid LeaveStudent Debt401kHealth Insurance

Key Requirements

•High School Diploma or GED required; 4–6 years banking or related experience (or equivalent).
•Knowledge of banking regulations, risk management concepts, documentation requirements, internal controls, audit readiness, and compliance expectations.
•Working knowledge of personal computers, Microsoft software programs, and strong 10-key proficiency.
•Ability to deliver engaging, scenario-based training and provide real-time feedback to employees with varying experience levels.
•Valid Driver’s License required.

Experience:4-6 yearsBanking

Education:High School in Business, Finance, or a related field

Skills:Attention to detailCommunicationConfidentialityJudgmentPrioritization

Licenses:Valid Driver’s License

Tech Stack:Microsoft

Company Brief

First Interstate BancSystem

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Billings, United States

Founded: 1971

Website LinkedIn