KeyCorp

2 weeks ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Act as the trusted branch resource for complex client servicing issues, coaching tellers to deliver an excellent client experience. Listen for financial wellness opportunities, use financial wellness tools, and transition clients to a banker for deeper conversations. Lead day-to-day teller scheduling and staffing support while ensuring accurate transaction processing, cash drawer balancing, and branch compliance with regulatory, security, and internal audit controls.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Provide a strong client experience in an in-person branch setting and embody the culture for clients and teammates.
•Take responsibility for efficient, accurate teller functions while coaching other tellers.
•Serve as a resource to identify and resolve more complex client servicing issues.
•Listen for financial wellness opportunities and transition clients to a banker for deeper financial discussions.
•Manage day-to-day teller scheduling, staffing needs, and branch compliance/security/audit procedures, including balancing cash drawers.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience (required).
•3+ years demonstrated superior client relationship skills (required).
•3+ years experience in cash handling (required).
•Working knowledge of PC with Windows-based applications and a calculator (required).
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks (required).

Experience:3+ years

Education:High School

Skills:Client relationship skillsSales and service skillsCoaching and teamworkIntegrityTime management

Licenses:Notary License

Tech Stack:WindowsPCCalculatorATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

KeyCorp

2 weeks ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Provide a strong client experience in an in-person branch setting and embody the culture for clients and teammates.
•Take responsibility for efficient, accurate teller functions while coaching other tellers.
•Serve as a resource to identify and resolve more complex client servicing issues.
•Listen for financial wellness opportunities and transition clients to a banker for deeper financial discussions.
•Manage day-to-day teller scheduling, staffing needs, and branch compliance/security/audit procedures, including balancing cash drawers.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience (required).
•3+ years demonstrated superior client relationship skills (required).
•3+ years experience in cash handling (required).
•Working knowledge of PC with Windows-based applications and a calculator (required).
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks (required).

Experience:3+ years

Education:High School

Skills:Client relationship skillsSales and service skillsCoaching and teamworkIntegrityTime management

Licenses:Notary License

Tech Stack:WindowsPCCalculatorATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn