Customer Service and Logistics Coordinator

Sika
Oakville
Workplace: OnsiteFull timeCAD 50,000 - 59,000 annuallyFunction: Supply Chain & LogisticsEducation: certificationSkills: ["Proactive communication","Risk identification","Attention to detail","Data accuracy","Stakeholder coordination"]

Coordinate orders and deliveries as the central link between sales, operations, drivers, production, logistics, and customers. You will monitor inventory levels, create and manage SAP orders, schedule trucks, optimize routes, and verify delivery tickets and quantities. Maintain accurate routing and tracking information, adjust and invoice SAP orders, and report on open orders and daily operational follow-ups while proactively communicating risks and status to stakeholders.

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FursaFursa
Sika
Sika
3 days ago

Customer Service and Logistics Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Coordinate orders and deliveries as the central link between sales, operations, drivers, production, logistics, and customers. You will monitor inventory levels, create and manage SAP orders, schedule trucks, optimize routes, and verify delivery tickets and quantities. Maintain accurate routing and tracking information, adjust and invoice SAP orders, and report on open orders and daily operational follow-ups while proactively communicating risks and status to stakeholders.
Location: Oakville
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Mid level

Key Responsibilities

  • •Monitor inventory levels at tanks and customer sites and place replenishment orders as required.
  • •Create and manage orders in SAP based on schedules, purchase orders, or input from sales and operations.
  • •Plan, schedule, and coordinate trucks for deliveries based on operational priorities and customer needs.
  • •Optimize delivery routes to reduce mileage and improve transportation efficiency.
  • •Verify delivery tickets and quantities, adjust/close/invoice orders in SAP, and maintain reports on open orders and delivery schedules while communicating updates and risks.

Pay and Benefits

Salary: CAD 50,000 - 59,000 annually
Perks:Life InsuranceDisability CoverageWellness StipendRetirementPaid LeavePersonal DaysEmployee DiscountsUniformsSafety Equipment

Key Requirements

  • •Bilingual in French and English.
  • •College diploma (DEC) in administration, logistics, supply chain, or a related field.
  • •Experience in logistics coordination, operations, transportation, dispatch, or order management.
  • •Experience with SAP or another ERP system.
  • •Strong proficiency in Microsoft Office, particularly Excel and Outlook.
Experience:LogisticsTransportationOrder managementManufacturingSupply chain
Education:Certification / Diploma in administration, logistics, supply chain
Skills:Proactive communicationRisk identificationAttention to detailData accuracyStakeholder coordination
Languages:FrenchEnglish
Tech Stack:SAPERPMicrosoft OfficeExcelOutlook

Company Brief

Sika
Global specialty chemicals company supplying systems and products for bonding, sealing, damping, reinforcing and protecting in the construction and industrial sectors. Offers adhesives, sealants, concrete admixtures, and roofing systems worldwide.
Industry: Chemical Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Baar, Switzerland
Founded: 1910
WebsiteLinkedIn