UAE Nationals Only- Recovery Officer- Retail Collections, Legal Team- Credit Management Group

Mashreq
United Arab Emirates
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Problem solving","Customer service","Relationship management"]

Assess customers’ repayment issues and restructure repayment proposals to meet recovery targets. Coordinate with internal departments to ensure proper follow-up on classified customers, and work with external official authorities to support timely enforcement of decided actions. Use MIS reports to reduce past-due positions and deliver high-quality service to internal and external stakeholders. Handle defaulting customers to maximize recoveries, maintain relationships with authorities, and recommend steps to regularize customer accounts.

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FursaFursa
Mashreq
Mashreq
1 week ago

UAE Nationals Only- Recovery Officer- Retail Collections, Legal Team- Credit Management Group

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 minutes agoStatus: Live

Job Summary

Assess customers’ repayment issues and restructure repayment proposals to meet recovery targets. Coordinate with internal departments to ensure proper follow-up on classified customers, and work with external official authorities to support timely enforcement of decided actions. Use MIS reports to reduce past-due positions and deliver high-quality service to internal and external stakeholders. Handle defaulting customers to maximize recoveries, maintain relationships with authorities, and recommend steps to regularize customer accounts.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Assess customers’ repayment problems and restructure repayment proposals to achieve recovery targets.
  • •Coordinate internally with different departments to ensure proper follow-up on classified customers.
  • •Contact external official authorities to ensure quick enforcement of decided actions.
  • •Use MIS reports to support reduction of the past due position.
  • •Meet defaulting customers to solve payment problems and recommend next steps to regularize their accounts; provide guidance to the Team Leader on actions to reduce past due loans.

Key Requirements

  • •Analyze and assess customers’ repayment problems to determine appropriate recovery actions.
  • •Restructure repayment proposals to meet assigned recovery targets.
  • •Coordinate with internal departments to ensure proper follow-up on classified customers.
  • •Engage with external official authorities to support quick enforcement of decided actions.
  • •Use MIS reports effectively to help reduce past due positions.
Skills:Problem solvingCustomer serviceRelationship management

Eligibility

Nationality:UAE National

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
Glassdoor
Glassdoor: 3.3
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