Customer Service Specialist (all genders)
Germany
Workplace: RemoteFull timeEUR 82,832 - 99,399 annuallyFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Customer orientation","Empathy","Self-organization","Problem-solving","Communication"]Own customer service strategy for Philips HealthSystems’ imaging diagnostics and image-guided therapy portfolio, while driving growth of customer service contract products. You manage order intake and sales, drive contract penetration and pricing realization, and improve forecast accuracy using SFDC. Build and strengthen customer relationships, monitor competition, and create customer-focused service offers with configuration and pricing. Coordinate opportunities with the (Key) Account Manager and track customer satisfaction via NPS.
