Solutions Engineer, AI Agent

Cresta
United States
Workplace: RemoteFull timeUSD 160,000 - 205,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Workshop facilitation","Technical communication","Problem-solving","Organization","Stakeholder alignment"]

Serve as the dedicated AI Agent expert for early-stage sales opportunities, partnering with Core Solutions Engineers to shape technical narratives end-to-end. Lead AI Agent workshops and deep-dive use case/API discovery, drive complex high-stakes demos, and translate solutions into ROI models. Collaborate with Forward Deployed PMs and engineers to ensure smooth pre-sale-to-deployment handoffs, while feeding learning back to Product and Engineering to accelerate the roadmap.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Cresta
Cresta
1 month ago

Solutions Engineer, AI Agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Serve as the dedicated AI Agent expert for early-stage sales opportunities, partnering with Core Solutions Engineers to shape technical narratives end-to-end. Lead AI Agent workshops and deep-dive use case/API discovery, drive complex high-stakes demos, and translate solutions into ROI models. Collaborate with Forward Deployed PMs and engineers to ensure smooth pre-sale-to-deployment handoffs, while feeding learning back to Product and Engineering to accelerate the roadmap.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Serve as the go-to internal and external expert on Cresta’s AI Agent capabilities and engage early in the sales process.
  • •Partner with Core SEs to own the AI Agent technical narrative and strengthen AI Agent opportunities.
  • •Lead technical discovery workshops to explore use cases, define implementation scope, and align on a path to value.
  • •Own use case and API discovery, evaluating integration requirements and API feasibility.
  • •Lead complex, high-stakes AI Agent demos and contribute to ROI/business case modeling.

Pay and Benefits

Salary: USD 160,000 - 205,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid LeaveParental LeaveRetirement SavingsRemote WorkWellness StipendMeal ProgramCommuter Benefits

Key Requirements

  • •5+ years in a customer-facing technical role, including 1–3 years in pre-sales selling to large enterprises.
  • •Hands-on experience designing, building, or selling AI Agents/agentic AI systems, including familiarity with agent frameworks, orchestration patterns, and LLM-based architectures.
  • •Practical understanding of APIs, integration patterns, and how enterprise systems connect to AI Agent workflows.
  • •Experience with conversational AI, contact center platforms, or voice/chat automation technologies.
  • •Ability to translate complex AI concepts into clear business value for both technical and non-technical stakeholders.
Experience:5+ years
Skills:Workshop facilitationTechnical communicationProblem-solvingOrganizationStakeholder alignment
Languages:English
Tech Stack:AI agentsAgentic AILLMOrchestration patternsAPIsIntegration patternsConversational AIContact center platformsVoice automationChat automationPythonSalesforce.comVertex AIGoogle Contact Center AI

Company Brief

Cresta
Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn