Business Operations Associate

CarMax
United States
Workplace: OnsiteFull timeUSD 15.5 - 23.3 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Communication","Confidentiality","Integrity"]

Support daily store operations by accurately processing sales, auctions, and appraisals. Provide customer service while handling deal paperwork, DMV documentation, transaction reconciliation, and cash management, including deposits and security protocols. Assist multiple departments, train and mentor new associates, and maintain compliance with CarMax EH&S requirements and confidentiality standards in a fast-paced, deadline-driven environment.

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CarMax
CarMax
13 hours ago

Business Operations Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Support daily store operations by accurately processing sales, auctions, and appraisals. Provide customer service while handling deal paperwork, DMV documentation, transaction reconciliation, and cash management, including deposits and security protocols. Assist multiple departments, train and mentor new associates, and maintain compliance with CarMax EH&S requirements and confidentiality standards in a fast-paced, deadline-driven environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper funding documentation.
  • •Handle cash management, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates, assist multiple departments, and perform clerical duties like filing, data entry, and reconciliation.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Paid Leave

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:Customer serviceOrganizational skillsMultitaskingCommunicationConfidentialityIntegrity
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn