Service Advisor - Team Mancuso Powersports Southwest

Sonic Automotive
Houston
Workplace: OnsiteFull timeFunction: Consulting & AdvisorySkills: ["Communication","Customer service"]

Service Advisor role at a Houston-area powersports dealership, focusing on delivering top-notch customer service, coordinating service needs, and using POS/service management software to process transactions and parts orders. You’ll work with a team across sales, service, and parts to ensure customers receive the right support for motorcycles, ATVs, and related products.

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Sonic Automotive
Sonic Automotive
5 months ago

Service Advisor - Team Mancuso Powersports Southwest

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Service Advisor role at a Houston-area powersports dealership, focusing on delivering top-notch customer service, coordinating service needs, and using POS/service management software to process transactions and parts orders. You’ll work with a team across sales, service, and parts to ensure customers receive the right support for motorcycles, ATVs, and related products.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Entry level

Key Responsibilities

  • •Assist customers by understanding service needs and providing clear guidance on solutions.
  • •Maintain effective communication with customers in a potentially loud dealership environment.
  • •Utilize point-of-sale and Parts & Service management software to process transactions and manage orders.
  • •Support the team in servicing operations, including handling tools and lifting tasks as required.
  • •Collaborate with Sales, Service, and Parts teams to ensure customer satisfaction and a smooth service experience.

Key Requirements

  • •Superior communication and customer service skills.
  • •Ability to get along with a broad customer base.
  • •Knowledge and experience with servicing a variety of powersports, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
  • •Experience with point-of-sale and Parts and Service management computer software or the ability to quickly learn due to general knowledge and experience with computers.
  • •Current, valid Driver's License with a Motorcycle Endorsement.
Skills:CommunicationCustomer service
Languages:English

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn