Teller

KeyCorp
United States
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Client service","Problem-solving","Integrity","Time management","Teamwork"]

Provide in-branch, in-person client service by welcoming customers, handling accurate teller transactions, and proactively resolving client servicing issues. Listen for financial wellness needs during conversations, use financial wellness tools, and transition customers to a Banker for deeper guidance. Maintain compliance with audit, security, and banking policies, balance the cash drawer each shift, and support branch routines including morning huddles and end-of-day debriefs.

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FursaFursa
KeyCorp
KeyCorp
4 days ago

Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Provide in-branch, in-person client service by welcoming customers, handling accurate teller transactions, and proactively resolving client servicing issues. Listen for financial wellness needs during conversations, use financial wellness tools, and transition customers to a Banker for deeper guidance. Maintain compliance with audit, security, and banking policies, balance the cash drawer each shift, and support branch routines including morning huddles and end-of-day debriefs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Perform teller functions efficiently, effectively, and accurately in an in-person branch setting.
  • •Proactively identify and resolve client servicing issues, escalating as needed.
  • •Listen for financial wellness opportunities during client conversations and transition customers to a Banker.
  • •Assist clients in achieving financial goals using financial wellness tools.
  • •Follow compliance, audit, and security procedures, including balancing the cash drawer within guidelines.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High school diploma, GED, or equivalent business experience.
  • •Experience in a client service role.
  • •Experience with cash handling.
  • •General understanding of PC with Windows-based applications and a calculator.
  • •Notary License (preferred).
Education:High School
Skills:Client serviceProblem-solvingIntegrityTime managementTeamwork
Certifications:Notary License
Tech Stack:WindowsPCCalculatorATMOnline BankingTelephone Banking

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn