CSR/Teller - 12 Mile and Ryan/Warren MI - Part-Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Confidentiality","Sound judgment","Problem resolution","Responsibility"]

Provide excellent customer service while handling cash transactions and daily office responsibilities. Listen to customers, ask questions to understand needs, follow up on inquiries, and resolve issues while keeping customer information confidential. Apply retail policies and procedures, demonstrate sound judgment, and refer customers to appropriate bank partners for consultative conversations. Maintain balancing records and escalate complex problems as needed.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
5 days ago

CSR/Teller - 12 Mile and Ryan/Warren MI - Part-Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide excellent customer service while handling cash transactions and daily office responsibilities. Listen to customers, ask questions to understand needs, follow up on inquiries, and resolve issues while keeping customer information confidential. Apply retail policies and procedures, demonstrate sound judgment, and refer customers to appropriate bank partners for consultative conversations. Maintain balancing records and escalate complex problems as needed.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service in all interactions, including consultative referrals to appropriate business partners.
  • •Listen to customers, ask questions to understand needs, and guide customers to where their financial needs can be met.
  • •Follow up on customer questions, find solutions, and respond timely to maintain clear communication.
  • •Perform daily office responsibilities with the platform team and maintain efficient office operations.
  • •Handle consumer and business customer problems professionally and direct complex issues to appropriate leadership as needed.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience/ability.
  • •Ability to interact comfortably and confidently with the public and adhere to dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative and use sound judgment for problem resolution.
Education:High School
Skills:Customer serviceConfidentialitySound judgmentProblem resolutionResponsibility

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor