Associate, Platform Growth and Operations

Lalamove
Hong Kong
Workplace: OnsiteFull timeFunction: Marketing & GrowthExperience: 2+ yearsSkills: ["Communication","Problem-solving","Collaboration","Analytical thinking","Project management"]

Support marketplace growth by turning data insights and local market intelligence into actionable strategies. Develop localized activation/retention plans for drivers and users, optimize commercial settings and online platform tactics, and collaborate with cross-functional teams on product enhancements and regional/global initiatives.

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Lalamove
Lalamove
1 year ago

Associate, Platform Growth and Operations

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Last checked: 21 hours agoStatus: Live

Job Summary

Support marketplace growth by turning data insights and local market intelligence into actionable strategies. Develop localized activation/retention plans for drivers and users, optimize commercial settings and online platform tactics, and collaborate with cross-functional teams on product enhancements and regional/global initiatives.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth

Key Responsibilities

  • •Optimize supply-demand balance by using driver incentives, user promotions, pricing strategies, and performance reviews to boost transactions, service quality, and user retention.
  • •Perform data-driven decision making by analyzing large datasets to create actionable insights, refine performance frameworks, and design experiments (e.g., A/B tests) for market-specific campaigns.
  • •Develop localized strategies for driver and user activation/retention, ensuring cost-effective budget allocation for growth and profitability.
  • •Collaborate with cross-functional teams, provide market feedback for product enhancements, and support regional/global projects like market expansions and peak season planning.

Key Requirements

  • •Over 2 years experience in operations, analytics, or growth roles in a tech start-up/platform company preferred.
  • •Fresh graduates with relevant internships/projects may apply.
  • •Proficiency in data analysis and translating insights into action.
  • •Project management expertise with ability to juggle stakeholders (market teams and different functional teams).
  • •Good understanding of marketplace dynamics (e.g., pricing elasticity, churn drivers).
Experience:2+ yearsPlatformMarketplaceStartupAnalyticsGrowth
Skills:CommunicationProblem-solvingCollaborationAnalytical thinkingProject management
Languages:English

Company Brief

Lalamove
On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.
Industry: Last Mile Delivery
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Hong Kong, Hong Kong
Founded: 2013
WebsiteLinkedIn