Assistant Shop Manager

Pandora Group
Porto
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Customer focus","Motivation","Teamwork","Proactivity"]

Support the Shop Manager in the day-to-day global management of the Santa Catarina boutique, ensuring Pandora operational standards and commercial targets are met. Monitor sales and key business indicators, implement action plans, lead visual merchandising campaigns, and help drive exceptional customer experiences. Assist with staff scheduling, team training on procedures, and stock and order management, while delivering a strategic project aligned with store goals.

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FursaFursa
Pandora Group
Pandora Group
17 hours ago

Assistant Shop Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Support the Shop Manager in the day-to-day global management of the Santa Catarina boutique, ensuring Pandora operational standards and commercial targets are met. Monitor sales and key business indicators, implement action plans, lead visual merchandising campaigns, and help drive exceptional customer experiences. Assist with staff scheduling, team training on procedures, and stock and order management, while delivering a strategic project aligned with store goals.
Location: Porto
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Shop Manager in the global management of the point of sale and ensure compliance with Pandora operational procedures and protocols.
  • •Track daily sales and key commercial indicators and ensure individual action plans are implemented.
  • •Ensure product presentation, commercial target achievement, and customer service excellence meet Pandora standards.
  • •Assist with team scheduling based on productivity objectives and support onboarding/training on operational procedures.
  • •Support stock and order management and lead a strategic project aligned with store goals defined by the RSM.

Pay and Benefits

Perks:Training

Key Requirements

  • •At least 6 months as a Pandora employee.
  • •Meet role evaluation criteria: Exceeding/Performing and Role Model or Consistently in the last performance review.
  • •Be a reference in store KPI achievement and strong knowledge of store procedures.
  • •Proactively propose action plans to improve commercial indicators.
  • •Have good knowledge of Office and key computer tools.
Skills:LeadershipCustomer focusMotivationTeamworkProactivity
Languages:Portuguese
Tech Stack:Office

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website