Airwallex

2 weeks ago

Account Manager, SME & Growth, HK (Team Expansion)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Own a portfolio of SME & Growth customers in Hong Kong and drive revenue expansion through a hunter mindset. Use customer, product, and transaction signals to uncover opportunities and convert them into pipeline and revenue. Lead high-urgency outreach, manage forecasting and execution in Salesforce, and run multi-stakeholder commercial conversations. Partner cross-functionally with product, engineering, operations, risk, finance, and marketing to deliver strong outcomes and a high-quality customer experience.

Location: Hong Kong

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Drive revenue growth across an assigned portfolio by identifying and closing upsell, cross-sell, reactivation, and expansion opportunities.
•Build deep relationships with founders, business owners, finance leaders, and senior stakeholders, including C-level decision-makers where relevant.
•Use customer, product, and transaction signals to identify high-potential opportunities, commercial risks, and whitespace for expansion.
•Run high-urgency, multi-channel outreach to decision-makers to generate conversations and progress deals.
•Own a disciplined Salesforce pipeline and lead solutioning and negotiations across multi-stakeholder sales cycles, partnering cross-functionally to remove blockers.

Key Requirements

•3+ years of quota-carrying B2B sales, account management, or commercial growth experience in fintech, payments, SaaS, or similar complex technology environments.
•Proven hunter mindset with a track record of growing revenue via proactive outreach, opportunity creation, and closing within an existing customer base.
•Experience selling to SME and/or mid-market businesses, with confidence engaging founders, owners, finance leaders, and C-level stakeholders.
•Strong commercial judgment and ability to run structured discovery, solution selling, and negotiations across complex or multi-product sales cycles.
•Strong verbal and written communication skills in Cantonese and English; data-driven pipeline management with Salesforce or a similar CRM.

Experience:FintechPaymentsSaaS

Skills:CommunicationStakeholder managementCollaborationProblem-solving

Languages:CantoneseEnglish

Tech Stack:Salesforce

Company Brief

Airwallex

Airwallex is a global payments and financial platform that provides business accounts, cross-border payments, treasury, corporate cards, and embedded finance APIs to help companies manage global financial operations and scale internationally.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Singapore, Singapore

Founded: 2015

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Airwallex

2 weeks ago

Account Manager, SME & Growth, HK (Team Expansion)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Hong Kong

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Drive revenue growth across an assigned portfolio by identifying and closing upsell, cross-sell, reactivation, and expansion opportunities.
•Build deep relationships with founders, business owners, finance leaders, and senior stakeholders, including C-level decision-makers where relevant.
•Use customer, product, and transaction signals to identify high-potential opportunities, commercial risks, and whitespace for expansion.
•Run high-urgency, multi-channel outreach to decision-makers to generate conversations and progress deals.
•Own a disciplined Salesforce pipeline and lead solutioning and negotiations across multi-stakeholder sales cycles, partnering cross-functionally to remove blockers.

Key Requirements

•3+ years of quota-carrying B2B sales, account management, or commercial growth experience in fintech, payments, SaaS, or similar complex technology environments.
•Proven hunter mindset with a track record of growing revenue via proactive outreach, opportunity creation, and closing within an existing customer base.
•Experience selling to SME and/or mid-market businesses, with confidence engaging founders, owners, finance leaders, and C-level stakeholders.
•Strong commercial judgment and ability to run structured discovery, solution selling, and negotiations across complex or multi-product sales cycles.
•Strong verbal and written communication skills in Cantonese and English; data-driven pipeline management with Salesforce or a similar CRM.

Experience:FintechPaymentsSaaS

Skills:CommunicationStakeholder managementCollaborationProblem-solving

Languages:CantoneseEnglish

Tech Stack:Salesforce

Company Brief

Airwallex

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Singapore, Singapore

Founded: 2015

Glassdoor: 3.7

Website LinkedIn Glassdoor