Manager, Customer Success - LATAM (Portuguese-speaking)

Lead and develop Customer Success teams in LATAM, coaching CSMs to drive retention and expansion. Own the renewal and upsell cycle end-to-end, serve as an escalation point, and act as an advisor for exemplary customer service. Motivate CSMs to build trusted customer relationships and consistent revenue growth while collaborating cross-functionally to resolve complex issues and elevate high-performance team talent through attraction, retention, and development.