Administration Support - Insurance (Service Specialist)

Aon
Melbourne
Workplace: HybridFull timeFunction: Insurance & ActuarialSkills: ["Customer service","Communication","Problem-solving","Attention to detail","Administration"]

Support insurance brokers by handling administration, client communications, and policy processing in a hybrid role. You’ll assist Account Brokers with client needs, prepare quotes and renewal materials, and coordinate with Senior Brokers, Underwriters and Client Managers to ensure accurate policies and strong client service across the Mining segment.

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FursaFursa
Aon
Aon
8 months ago

Administration Support - Insurance (Service Specialist)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Support insurance brokers by handling administration, client communications, and policy processing in a hybrid role. You’ll assist Account Brokers with client needs, prepare quotes and renewal materials, and coordinate with Senior Brokers, Underwriters and Client Managers to ensure accurate policies and strong client service across the Mining segment.
Location: Melbourne
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Provide administration support to our Account Brokers regarding client insurance/risk needs
  • •Communicate with clients via phone, email and face-to-face meetings to support their insurance needs
  • •Participate in policy pre-renewal, renewal and post-renewal activities including drafting quotations, endorsements, certificates of currency, cancellations, creating renewal reports
  • •Prepare, lodge, and invoice insurance policies in an accurate and timely manner
  • •Attend client meetings and work on tender processes, client renewals, claims and other insurance broking duties

Key Requirements

  • •General insurance experience and a passion for client service
  • •Strong administration and customer service skills
  • •Experience supporting client needs in a general insurance context
  • •Experience across general insurance products (highly regarded)
  • •Tier 1 insurance qualification or willingness to achieve upon commencement
Experience:General insuranceInsurance brokingClient service
Skills:Customer serviceCommunicationProblem-solvingAttention to detailAdministration
Languages:English

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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