Fortinet

6 days ago

Renewals Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Own the renewal sales operations for Commercial/Mid-Enterprise customers in an assigned Canadian territory. You’ll support renewal execution end to end—partnering with customers, field sales, channel partners, and distributors via phone/email—cross- and upselling Fortinet solutions, generating quotes and renewal reports, managing inbound renewal requests and SLA-driven workflows. Use Salesforce, a Renewal Tracking System, and FreshDesk to optimize renewal opportunities, meet KPIs, and carry territory renewal goals.

Location: Ottawa

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Support the full renewal sales cycle by interfacing with customers, field sales reps, inside territory account managers, channel partners, and distributors via phone/email.
•Cross-sell and up-sell additional Fortinet products and services during renewal discussions and introduce options for procurement at renewal time.
•Generate install base asset reports, quotes, and re-quotes using the Renewal Tracking System; manage renewal opportunity workflows and upsell/refresh tracking.
•Manage inbound renewal email alias requests and renewal inquiries through lead records and inbound calls, meeting SLAs and maintaining customer satisfaction.
•Use Salesforce CRM, Renewal Tracking System, and FreshDesk daily to optimize renewal opportunities, prioritize workload against KPIs, and carry territory renewal goals.

Travel: Medium travel

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionPaid LeaveLife InsuranceRetirement Savings

Key Requirements

•Technical degree in computer science, computer engineering engineering technology, cybersecurity, or a related field.
•1+ year of renewals, sales, or operations experience (preferably in B2B tech).
•Track record of meeting individual or team quotas (monthly, quarterly, or annual).
•Knowledge of commonly used terminology and products within the cybersecurity field.
•Intermediate expertise using Salesforce, MS Excel, MS Word, and MS PowerPoint. Effective phone/email communication and high attention to detail.

Experience:1+ yearsB2B techCybersecurityChannel salesDirect sales

Education:

Skills:Professional communicationAttention to detailAnalytical thinkingSense of urgencyCustomer-focused

Tech Stack:SalesforceMS ExcelMS WordMS PowerPointFreshDeskRenewal Tracking SystemFortiGuardFortiCareSalesforce CRM

Company Brief

Fortinet

Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Austin, United States

Founded: 1994

Website LinkedIn

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Fortinet

6 days ago

Renewals Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Ottawa

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Support the full renewal sales cycle by interfacing with customers, field sales reps, inside territory account managers, channel partners, and distributors via phone/email.
•Cross-sell and up-sell additional Fortinet products and services during renewal discussions and introduce options for procurement at renewal time.
•Generate install base asset reports, quotes, and re-quotes using the Renewal Tracking System; manage renewal opportunity workflows and upsell/refresh tracking.
•Manage inbound renewal email alias requests and renewal inquiries through lead records and inbound calls, meeting SLAs and maintaining customer satisfaction.
•Use Salesforce CRM, Renewal Tracking System, and FreshDesk daily to optimize renewal opportunities, prioritize workload against KPIs, and carry territory renewal goals.

Travel: Medium travel

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionPaid LeaveLife InsuranceRetirement Savings

Key Requirements

•Technical degree in computer science, computer engineering engineering technology, cybersecurity, or a related field.
•1+ year of renewals, sales, or operations experience (preferably in B2B tech).
•Track record of meeting individual or team quotas (monthly, quarterly, or annual).
•Knowledge of commonly used terminology and products within the cybersecurity field.
•Intermediate expertise using Salesforce, MS Excel, MS Word, and MS PowerPoint. Effective phone/email communication and high attention to detail.

Experience:1+ yearsB2B techCybersecurityChannel salesDirect sales

Education:

Skills:Professional communicationAttention to detailAnalytical thinkingSense of urgencyCustomer-focused

Tech Stack:SalesforceMS ExcelMS WordMS PowerPointFreshDeskRenewal Tracking SystemFortiGuardFortiCareSalesforce CRM

Company Brief

Fortinet

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Austin, United States

Founded: 1994

Website LinkedIn