Quality Analyst 2

U.S. Bancorp
Milwaukee
Workplace: HybridFull timeUSD 22.5 - 30 hourlyFunction: Quality & Regulatory (Non-Software)Experience: 2-3 yearsEducation: high_schoolSkills: ["Attention to detail","Continuous improvement","Communication","Documentation","Compliance mindset"]

Monitor and evaluate the quality of employee work by assessing timeliness, accuracy, and productivity against defined standards. Document quality issues, performance measures, and improvement opportunities for management review, and provide input to employee feedback and training. Ensure compliance with internal policies and regulatory requirements while identifying quality trends that support ongoing performance improvement.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 day ago

Quality Analyst 2

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Monitor and evaluate the quality of employee work by assessing timeliness, accuracy, and productivity against defined standards. Document quality issues, performance measures, and improvement opportunities for management review, and provide input to employee feedback and training. Ensure compliance with internal policies and regulatory requirements while identifying quality trends that support ongoing performance improvement.
Location: Milwaukee
Workplace: Hybrid
Employment Type: Full time
Job Function: Quality & Regulatory (Non-Software)
Seniority: Mid level

Key Responsibilities

  • •Monitor and evaluate work quality against timeliness, accuracy, and productivity standards.
  • •Document quality issues, performance measures, and quality improvements for management review.
  • •Provide information to support employee feedback and training.
  • •Ensure correct application of internal and regulatory standards, guidelines, and procedures.
  • •Identify and report quality trends to support performance improvement and management review.

Pay and Benefits

Salary: USD 22.5 - 30 hourly
Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeavePaid Holidays

Key Requirements

  • •High school diploma (or equivalent).
  • •Typically 2–3 years of experience in quality analysis and measurement activities.
  • •Ability to apply quality/product and service standards for the assigned area.
  • •Proficiency in quality accuracy and productivity standards for the assigned area.
  • •Strong written and verbal communication skills; proficient computer navigation using software packages (including Microsoft Office).
Experience:2-3 yearsQuality analysisQuality measurementQuality improvement
Education:High School
Skills:Attention to detailContinuous improvementCommunicationDocumentationCompliance mindset
Tech Stack:Microsoft Office

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
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