Teller II

Home BancShares
Anywhere
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Customer service","Accuracy","Attention to detail","Professionalism"]

Process customer transactions with speed and accuracy while safeguarding bank assets. Set up and balance a teller station, handle cash and negotiable items, and record monetary instrument sales. Maintain a well-stocked teller area, follow account protection limits, and comply with bank policies and BSA/AML training. Promote and cross-sell bank products, assist with vault/ATM/night drop balancing, and may cross-train for opening basic new consumer accounts.

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Home BancShares
Home BancShares
1 month ago

Teller II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Process customer transactions with speed and accuracy while safeguarding bank assets. Set up and balance a teller station, handle cash and negotiable items, and record monetary instrument sales. Maintain a well-stocked teller area, follow account protection limits, and comply with bank policies and BSA/AML training. Promote and cross-sell bank products, assist with vault/ATM/night drop balancing, and may cross-train for opening basic new consumer accounts.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Receive, pay out cash, handle negotiable items, and process loan payments, deposits, withdrawals, and transfers.
  • •Set up, close, and balance the teller station; record sales of monetary instruments.
  • •Maintain a neat and well-stocked teller area and follow limits established for customer account protection and bank safety.
  • •Cross-sell bank products and services and cross-train to open basic new consumer accounts.
  • •Assist with balancing vault, ATM, night drop, and coin machine as assigned; scan documents/proof work and apply holds/check-cashing decisions.
  • •
  • •Lift coin bags up to 50 lbs.

Key Requirements

  • •Equivalent to four years high school or GED, with emphasis on office/shop skills.
  • •12 to 18 months of related experience and/or training, or an equivalent combination of education and experience.
  • •Ability to communicate effectively with customers and respond to questions in person-to-person situations.
  • •Basic mathematical skills, including ability to add, subtract, multiply, and divide numbers and perform 10-key tasks.
  • •Maintain a positive, friendly, professional attitude and appearance and adhere to work schedule flexibility.
Education:High School
Skills:CommunicationCustomer serviceAccuracyAttention to detailProfessionalism
Tech Stack:10-KeySpreadsheetWord Processing/Typing

Company Brief

Home BancShares
Bank holding company that operates Centennial Bank and provides commercial and consumer banking services, including lending, deposits, treasury management, and online banking. Serves individuals, businesses, and public entities across the southern United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Conway, United States
Founded: 1998
WebsiteLinkedIn