[HELLOCONNECT] Quality Assurance Specialist

Ensure data accuracy and proper categorisation of customer service error reports by cleaning data and identifying customer issues from calls. Build weekly and monthly performance reports using Excel, Tableau dashboards, and Google Sheets, and perform intermediate analysis with pivot tables, charts, and formulas. Support recipe-data checks for weekly order fulfilment, keep data updated across sources, and report data issues while maintaining confidentiality to protect operations.