Salesforce

3 weeks ago

Consumption Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Drive customer success and growth for Data 360 and Agentforce by partnering with strategic accounts, leading executive relationships, and creating consumption plans to accelerate adoption and ROI. Serve as the post-sale technical lead, providing architectural guidance for seamless integration with customers’ systems. Work across sales, product, engineering, and account teams to manage use-case activation, adoption health KPIs, and risk mitigation through mutual success plans and ongoing communication.

Location: Dallas, Chicago, New York, San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Develop knowledge of customer Data 360 and Agentforce implementations and evangelize platform capabilities.
•Engage strategic customers to understand goals, assess capabilities, and recommend actions to accelerate consumption and achieve business objectives.
•Act as post-sale technical lead by providing architectural guidance and ensuring Data 360 and Agentforce integrate with customers’ existing systems.
•Facilitate activation, adoption, and expansion of use cases by creating and executing consumption plans and mutual success plans.
•Provide KPI updates on usage and customer health, identify risks, and collaborate with product and engineering teams to address innovations, pilots, and upgrade needs.

Pay and Benefits

Salary: USD 97,140 - 209,580 annually

Perks:Health InsuranceDentalVisionPaid ParentalLife InsuranceDisability Insurance401kEquity

Key Requirements

•7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM.
•Full-stack technical qualifications across CRM, Data Architecture, and AI/ML, with the ability to communicate value to diverse audiences.
•Experience managing technical relationships with C-Level executives.
•Proven ability to influence outcomes through effective C-level conversations, objection handling, and facilitation.
•Success as a trusted advisor, including experience integrating complex data architectures.

Experience:7+ yearsCustomer successAICRMData architecture

Skills:Executive communicationStakeholder managementProblem-solvingInfluencingRisk mitigation

Certifications:Salesforce AdminAdvanced Admin

Tech Stack:SalesforceSnowflakeDatabricksBigQueryRedShiftTableauLookerPower BIDataFramesPandasPythonRJupyter NotebooksMachine learningLLMsAgentic approachesPrompt engineering

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

3 weeks ago

Consumption Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Dallas, Chicago, New York, San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Develop knowledge of customer Data 360 and Agentforce implementations and evangelize platform capabilities.
•Engage strategic customers to understand goals, assess capabilities, and recommend actions to accelerate consumption and achieve business objectives.
•Act as post-sale technical lead by providing architectural guidance and ensuring Data 360 and Agentforce integrate with customers’ existing systems.
•Facilitate activation, adoption, and expansion of use cases by creating and executing consumption plans and mutual success plans.
•Provide KPI updates on usage and customer health, identify risks, and collaborate with product and engineering teams to address innovations, pilots, and upgrade needs.

Pay and Benefits

Salary: USD 97,140 - 209,580 annually

Perks:Health InsuranceDentalVisionPaid ParentalLife InsuranceDisability Insurance401kEquity

Key Requirements

•7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM.
•Full-stack technical qualifications across CRM, Data Architecture, and AI/ML, with the ability to communicate value to diverse audiences.
•Experience managing technical relationships with C-Level executives.
•Proven ability to influence outcomes through effective C-level conversations, objection handling, and facilitation.
•Success as a trusted advisor, including experience integrating complex data architectures.

Experience:7+ yearsCustomer successAICRMData architecture

Skills:Executive communicationStakeholder managementProblem-solvingInfluencingRisk mitigation

Certifications:Salesforce AdminAdvanced Admin

Tech Stack:SalesforceSnowflakeDatabricksBigQueryRedShiftTableauLookerPower BIDataFramesPandasPythonRJupyter NotebooksMachine learningLLMsAgentic approachesPrompt engineering

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor