CarMax

4 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Deliver a customer-first experience by guiding customers through vehicle sales, appraisals, test drives, and financing applications. Conduct vehicle condition and cosmetic inspections, manage inventory processes (check-in, daily scanning, reconciliation), and handle paperwork and payment administration. Coordinate service appointments and review repair order invoices for accurate billing while following CarMax EH&S requirements and maintaining a clean, orderly work area.

Location: Austin

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Assess vehicle condition and document appraisal details while communicating findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Coordinate service appointments and review repair order invoices for accurate billing; handle related administrative tasks.

Pay and Benefits

Salary: USD 15.5 - 32.4 hourly

Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

•Strong communication skills to represent CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to balance customer needs with business goals and follow processes accurately.
•High School Diploma or equivalent and a valid driver’s license. Ability to lift up to 25 lbs.

Experience:RetailCustomer service

Education:High School

Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail

Licenses:Driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Austin

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Assess vehicle condition and document appraisal details while communicating findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Coordinate service appointments and review repair order invoices for accurate billing; handle related administrative tasks.

Pay and Benefits

Salary: USD 15.5 - 32.4 hourly

Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

•Strong communication skills to represent CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to balance customer needs with business goals and follow processes accurately.
•High School Diploma or equivalent and a valid driver’s license. Ability to lift up to 25 lbs.

Experience:RetailCustomer service

Education:High School

Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail

Licenses:Driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website