DP World

1 month ago

SAP Key User

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

SAP Key User to support SAP-heavy logistics and production systems, providing 1st-line IT and SAP support, maintaining data integrity, and enabling end-user adoption across the Ostrava site.

Location: Czech Republic

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Provide 1st‑line support for all IT hardware and SAP‑related issues across the site, coordinating with 3rd‑party support when needed.
•Deliver general desktop application support, including installation, configuration, and troubleshooting.
•Maintain, configure, and ensure the accuracy of production system data, supporting inputs/outputs for BI tools, dashboards, and local applications.
•Manage and resolve IT support tickets daily, both internally and with external customer support teams.
•Create and update user documentation, including Knowledge Base articles, user guides, and process instructions.

Key Requirements

•Strong understanding of IT fundamentals with relevant education or equivalent experience.
•Solid knowledge of common desktop applications (e.g., MS Office) and operating systems.
•Hands-on experience with hardware support for desktops, laptops, and peripherals (break/fix, drivers, troubleshooting).
•Good understanding of Windows OS platforms (Windows 7/10/11) and basic enterprise administration.
•Previous exposure to ERP/MRP/WMS systems; SAP experience is a strong advantage.

Skills:CommunicationProblem-solvingTeamworkOrganizationCustomer service

Tech Stack:SAPWindowsMS OfficeCMDB

Company Brief

DP World

Global ports, terminals and logistics provider offering end-to-end supply‑chain, maritime services, freezones and technology-driven trade solutions across ports, inland terminals, logistics parks and digital platforms.

Industry: Ports & Port Operators

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 2005

Glassdoor: 3.6

Website LinkedIn Glassdoor

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DP World

1 month ago

SAP Key User

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

SAP Key User to support SAP-heavy logistics and production systems, providing 1st-line IT and SAP support, maintaining data integrity, and enabling end-user adoption across the Ostrava site.

Location: Czech Republic

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Provide 1st‑line support for all IT hardware and SAP‑related issues across the site, coordinating with 3rd‑party support when needed.
•Deliver general desktop application support, including installation, configuration, and troubleshooting.
•Maintain, configure, and ensure the accuracy of production system data, supporting inputs/outputs for BI tools, dashboards, and local applications.
•Manage and resolve IT support tickets daily, both internally and with external customer support teams.
•Create and update user documentation, including Knowledge Base articles, user guides, and process instructions.

Key Requirements

•Strong understanding of IT fundamentals with relevant education or equivalent experience.
•Solid knowledge of common desktop applications (e.g., MS Office) and operating systems.
•Hands-on experience with hardware support for desktops, laptops, and peripherals (break/fix, drivers, troubleshooting).
•Good understanding of Windows OS platforms (Windows 7/10/11) and basic enterprise administration.
•Previous exposure to ERP/MRP/WMS systems; SAP experience is a strong advantage.

Skills:CommunicationProblem-solvingTeamworkOrganizationCustomer service

Tech Stack:SAPWindowsMS OfficeCMDB

Company Brief

DP World

Industry: Ports & Port Operators

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 2005

Glassdoor: 3.6

Website LinkedIn Glassdoor