Senior Manager, Chief of Staff

Discover Financial
Toronto
Workplace: HybridFull timeUSD 151,800 - 173,300 annuallyFunction: Business OperationsExperience: 8+ yearsSkills: ["Communication","Stakeholder management","Problem-solving","Strategic thinking","Process improvement"]

Own operational excellence within the Office of the President for Canada Card, driving Canada routines and narratives that support strategy. Partner with senior leadership to solve challenges, optimize workflows, and implement tools to improve transparency, consistency, and scalability. Lead executive-level communication and strategic planning, proactively identify risks and impacts, and collaborate cross-functionally across Canada and the UK to accelerate results.

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Discover Financial
Discover Financial
4 days ago

Senior Manager, Chief of Staff

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Own operational excellence within the Office of the President for Canada Card, driving Canada routines and narratives that support strategy. Partner with senior leadership to solve challenges, optimize workflows, and implement tools to improve transparency, consistency, and scalability. Lead executive-level communication and strategic planning, proactively identify risks and impacts, and collaborate cross-functionally across Canada and the UK to accelerate results.
Location: Toronto
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Develop, manage, and evolve operational excellence within the Office of the President for Canada Card.
  • •Partner with the Head of the Office of the President and senior leadership to solve challenges and optimize workflows across the organization.
  • •Support growth by partnering with specific Senior Leadership Team members on strategic executive communication.
  • •Own timely execution of horizontal routines and reporting deliverables tied to strategic and operational priorities.
  • •Proactively identify and elevate risks and impacts, and represent destination culture while driving meaningful change.

Pay and Benefits

Salary: USD 151,800 - 173,300 annually
Perks:Home OfficeHealth InsuranceTuition

Key Requirements

  • •8+ years of work experience in business ownership, communications, change management, delivery, or chief-of-staff functions.
  • •3+ years of experience managing executive-level stakeholders across different business functions.
  • •2+ years of experience involving organizational design, staffing, budgets, talent, and/or culture strategy.
  • •2+ years of experience working with cross-functional teams in Tech, Product, Design, and/or Data.
  • •Preferred: 10+ years in strategy, organizational operations, change management, or chief-of-staff functions.
Experience:8+ years
Skills:CommunicationStakeholder managementProblem-solvingStrategic thinkingProcess improvement

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn