Solution Architect

Salesforce
Mexico City
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsSkills: ["Communication","Self-directed","Problem-solving","Stakeholder management","Documentation"]

Design and configure Salesforce solutions for customers in a multi-cloud environment, translating business requirements into implementation designs. Collaborate with IT stakeholders and participate in business process redesign, roadmap planning, and agile story/user story development. Create prototypes, proof of concepts, and documentation, including data mapping to Salesforce objects and external REST endpoints, and support UAT and go-live activities to ensure successful customer outcomes.

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FursaFursa
Salesforce
Salesforce
2 days ago

Solution Architect

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Design and configure Salesforce solutions for customers in a multi-cloud environment, translating business requirements into implementation designs. Collaborate with IT stakeholders and participate in business process redesign, roadmap planning, and agile story/user story development. Create prototypes, proof of concepts, and documentation, including data mapping to Salesforce objects and external REST endpoints, and support UAT and go-live activities to ensure successful customer outcomes.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Participate in business process redesign, roadmap planning, and identifying touchpoints in multi-cloud implementations.
  • •Work with customers to understand current business processes at a detailed level and engage customer IT business partners.
  • •Develop prototypes, proof of concepts, and mockups to elicit and define business requirements.
  • •Create and own user stories/business requirements documents and detail user stories in agile sprints for scrum teams.
  • •Support UAT and go-live, including test planning, test script development, test execution, and status reporting.

Pay and Benefits

Perks:Parental LeaveAdoption AssistanceFertility BenefitsLearning Budget

Key Requirements

  • •10+ years of CRM experience.
  • •Translate business strategies and application objectives into effective implementation designs.
  • •Create clear written and visual documentation of requirements and process assets (text, diagrams, videos).
  • •Expertise in process modeling tools, data modeling, systems analysis, and design.
  • •Advanced English and self-directed ability to manage complex processes within timelines.
Experience:10+ years
Skills:CommunicationSelf-directedProblem-solvingStakeholder managementDocumentation
Languages:English
Tech Stack:SalesforceREST

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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