Teller

KeyCorp
United States
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Client service","Problem-solving","Integrity","Time management","Accuracy"]

Provide in-branch client service by welcoming customers, assisting with account transactions, and addressing servicing needs with accuracy and efficiency. Listen for financial wellness opportunities, then transition clients to a Banker for deeper conversations. Identify and resolve client servicing issues (escalating as needed), follow compliance and security procedures, balance the cash drawer, and stay current on product guides, fees, and policies.

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FursaFursa
KeyCorp
KeyCorp
1 day ago

Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Provide in-branch client service by welcoming customers, assisting with account transactions, and addressing servicing needs with accuracy and efficiency. Listen for financial wellness opportunities, then transition clients to a Banker for deeper conversations. Identify and resolve client servicing issues (escalating as needed), follow compliance and security procedures, balance the cash drawer, and stay current on product guides, fees, and policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide in-person teller services for efficient, accurate transaction processing in a branch setting.
  • •Welcome new and existing clients and assist with account transactions and servicing needs.
  • •Identify and resolve client servicing issues, escalating as needed.
  • •Listen for financial wellness opportunities and transition clients to a Banker.
  • •Follow compliance, audit, and security procedures and balance the cash drawer within guidelines.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High school diploma, GED, or equivalent business experience (required).
  • •Experience in a client service role (required).
  • •Experience in cash handling (required).
  • •General understanding of PC with Windows-based applications and a calculator (required).
  • •Notary License (preferred).
Experience:Client serviceCash handlingBanking
Education:High School
Skills:Client serviceProblem-solvingIntegrityTime managementAccuracy
Licenses:Notary License
Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn