Sales Support Associate III

Tapestry
Missouri
Workplace: OnsiteFull timeUSD 15 - 18.5 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide warm, professional customer service at the cash wrap and throughout the sales floor, operating POS accurately and maintaining organized checkout areas. Support sales and brand experience by stocking and replenishing the floor, receiving and organizing shipments, executing visual merchandising updates, and suggesting add-on products and gift cards. Follow loss prevention and housekeeping guidelines while handling cash/media and maintaining stockroom cleanliness.

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Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Provide warm, professional customer service at the cash wrap and throughout the sales floor, operating POS accurately and maintaining organized checkout areas. Support sales and brand experience by stocking and replenishing the floor, receiving and organizing shipments, executing visual merchandising updates, and suggesting add-on products and gift cards. Follow loss prevention and housekeeping guidelines while handling cash/media and maintaining stockroom cleanliness.
Location: Missouri
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance as a brand ambassador.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Maintain stock levels, replenish the sales floor, execute visual merchandising updates, and support customer requests while following loss prevention and housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 18.5 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail service.
  • •Strong attention to detail and organizational skills with the ability to multitask in a fast-paced environment.
  • •Knowledge of fashion trends and competition in the marketplace.
  • •Proficiency with cash register systems and basic computer skills (iPad/laptop, Mobile POS, internet) and ability to read price/product release sheets.
  • •Strong communication and customer service skills, including excellent English proficiency.
Experience:1+ yearsRetail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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