Werkstudent im Kfz-Kundenservice (m/w/d) (Leipzig, DE, 04317)

Allianz
Leipzig
Part timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Teamwork","Conflict resilience","Organizational skills","Empathy","Communication"]

Support Kfz-insurance customers in Leipzig by handling day-to-day requests mainly through written processes and also by phone after onboarding. You’ll complete tasks independently and take part in current projects, focusing on finding solutions and delivering excellent, customer-oriented service. Ideal for students who are IT-affine, communicate well in writing and verbally, enjoy collaboration, and want practical experience while working flexibly in a hybrid, mobile, and on-site setup.

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FursaFursa
Allianz
Allianz
2 hours ago

Werkstudent im Kfz-Kundenservice (m/w/d) (Leipzig, DE, 04317)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Support Kfz-insurance customers in Leipzig by handling day-to-day requests mainly through written processes and also by phone after onboarding. You’ll complete tasks independently and take part in current projects, focusing on finding solutions and delivering excellent, customer-oriented service. Ideal for students who are IT-affine, communicate well in writing and verbally, enjoy collaboration, and want practical experience while working flexibly in a hybrid, mobile, and on-site setup.
Location: Leipzig
Employment Type: Part time · 12 months
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Handle customers’ requests for the Kfz insurance, mainly via written correspondence and also by phone.
  • •Perform tasks independently and responsibly after onboarding.
  • •Support day-to-day fulfillment of customer Anliegen with solution-finding and service orientation.
  • •Contribute to current projects and topics.
  • •Deliver customer-focused support that is not focused on product sales.

Pay and Benefits

Perks:Meal AllowanceTravel AllowanceLearning Budget

Key Requirements

  • •You are currently enrolled at a university or college.
  • •You have IT affinity and good knowledge of MS Office applications.
  • •You have strong verbal and written communication skills.
  • •You demonstrate teamwork, conflict resilience, and strong organizational skills.
  • •Ideally you have initial knowledge of insurance products and are open to learning new technologies (e.g., AI/ChatGPT).
Skills:TeamworkConflict resilienceOrganizational skillsEmpathyCommunication
Tech Stack:MS OfficeMicrosoft OfficeKünstliche IntelligenzAIChatGPT

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn