Arista Networks

5 months ago

Technical Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

You will join Arista as a Technical Solutions Engineer providing advanced technical assistance to customers, triaging complex network issues, collaborating with software/hardware teams, and ensuring rapid resolution while communicating across multiple technical contexts. You’ll work with Customer Engineering, product management, and sales to drive customer success, learn new features, and document recurring problems to improve product quality.

Location: Austin, Dallas

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Respond to customer product inquiries via telephone or in written, internet-based email.
•Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
•Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
•Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
•Document customer communication and recurring technical issues to support product quality programs and product development.

Key Requirements

•4-8 years hands-on experience in networking protocols and technologies (AAA/TACACS, ACL, ARP, BGP, DHCP, 1G/10G Ethernet, etc.)
•MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred.
•Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark
•Strong comfort level with Linux
•Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus

Experience:4-8 yearsNetworkingProtocolsTroubleshootingLinuxScripting

Education:Master's

Skills:CommunicationCollaboration

Languages:English

Tech Stack:IXIATcpdumpWiresharkLinuxC++JavaPythonPerlJavaScriptShell

Company Brief

Arista Networks

Designs and sells high-performance cloud networking hardware and software for large-scale data centers and enterprise environments, including switches, routers, and network operating systems focused on programmability, telemetry, and low-latency networking.

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 2004

Glassdoor: 4.1

Website LinkedIn

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Arista Networks

5 months ago

Technical Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Austin, Dallas

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Respond to customer product inquiries via telephone or in written, internet-based email.
•Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
•Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
•Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
•Document customer communication and recurring technical issues to support product quality programs and product development.

Key Requirements

•4-8 years hands-on experience in networking protocols and technologies (AAA/TACACS, ACL, ARP, BGP, DHCP, 1G/10G Ethernet, etc.)
•MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred.
•Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark
•Strong comfort level with Linux
•Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus

Experience:4-8 yearsNetworkingProtocolsTroubleshootingLinuxScripting

Education:Master's

Skills:CommunicationCollaboration

Languages:English

Tech Stack:IXIATcpdumpWiresharkLinuxC++JavaPythonPerlJavaScriptShell

Company Brief

Arista Networks

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 2004

Glassdoor: 4.1

Website LinkedIn