CarMax

4 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Deliver a customer-first experience throughout the car buying and selling journey. Guide customers through sales, appraisals, test drives, financing applications, and transaction paperwork while documenting vehicle condition and performing cosmetic inspections. Manage inventory processes like check-in and daily scanning, coordinate service appointments, and review repair order invoices for billing accuracy. Ensure compliance with CarMax EH&S requirements and maintain a clean, organized work area.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
•Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers.
•Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards and handle administrative paperwork and payments.
•Coordinate service appointments, review repair order invoices for billing accuracy, and follow EH&S requirements while maintaining a clean work area.

Pay and Benefits

Salary: USD 15.5 - 32.4 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma or equivalent and a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Driver’s license

Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

Loading job details...

Preparing the role view and application actions.

CarMax

4 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
•Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers.
•Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards and handle administrative paperwork and payments.
•Coordinate service appointments, review repair order invoices for billing accuracy, and follow EH&S requirements while maintaining a clean work area.

Pay and Benefits

Salary: USD 15.5 - 32.4 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma or equivalent and a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Driver’s license

Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website