The North Face: Supervisor - Westfarms Mall

The North Face
United States
Workplace: OnsitePart timeUSD 21.44 - 28.8 hourlyFunction: OtherExperience: 1+ yearsEducation: high_schoolSkills: ["Coaching","Communication","Problem-solving","Leadership","Customer focus"]

Support the store leadership team by driving exceptional customer experience and operational excellence across customer engagement, merchandising, and store standards. Lead by example, coach and develop associates, and help maximize profitability alongside the Store Manager and Assistant Store Manager. Monitor sales performance against KPIs, supervise daily opening/closing and floor coverage, oversee stockroom and inventory integrity, and help maintain visual merchandising and brand standards.

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The North Face
The North Face
1 day ago

The North Face: Supervisor - Westfarms Mall

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Support the store leadership team by driving exceptional customer experience and operational excellence across customer engagement, merchandising, and store standards. Lead by example, coach and develop associates, and help maximize profitability alongside the Store Manager and Assistant Store Manager. Monitor sales performance against KPIs, supervise daily opening/closing and floor coverage, oversee stockroom and inventory integrity, and help maintain visual merchandising and brand standards.
Location: United States
Workplace: Onsite
Employment Type: Part time
Seniority: Manager level

Key Responsibilities

  • •Deliver high level, personalized customer engagement through genuine interactions.
  • •Support the team in achieving and exceeding sales goals by monitoring KPIs and individual goals.
  • •Coach and develop associates to improve customer engagement and meet productivity goals.
  • •Supervise daily store operations including opening/closing, floor coverage, and task delegation.
  • •Oversee stockroom operations and inventory integrity, including organizing inventory, processing shipments, and supporting loss-prevention and visual merchandising standards.

Pay and Benefits

Salary: USD 21.44 - 28.8 hourly

Key Requirements

  • •1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
  • •High School Diploma or equivalent preferred; hands-on experience and demonstrated achievements valued.
  • •Proven ability to drive results and exceed sales and profit goals through store teams.
  • •Ability to coach, motivate, and build high-performing, diverse teams.
  • •Comfort using word processing, spreadsheets, and retail software tools, plus ability to stand/move and perform physical tasks as needed.
Experience:1+ yearsRetailStore leadership
Education:High School
Skills:CoachingCommunicationProblem-solvingLeadershipCustomer focus
Tech Stack:SpreadsheetsWord processingRetail software

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn