Solutions Consultant- EMEA

SugarCRM
London
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Presentation","Objection-handling","Storytelling","Planning"]

Own the pre-sales cycle end-to-end for SugarAI across EMEA, turning customer challenges into solution outcomes. Partner with Sales, Customer Success, and partners to run discovery, qualification, technical validation, value-based demos, and RFP/tender responses, then hand off to delivery teams. Serve as the resident SugarAI expert—training teams, positioning AI-powered CRM capabilities, and advising on CRM best practices, extensibility, and emerging enterprise AI trends.

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FursaFursa
SugarCRM
SugarCRM
6 days ago

Solutions Consultant- EMEA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own the pre-sales cycle end-to-end for SugarAI across EMEA, turning customer challenges into solution outcomes. Partner with Sales, Customer Success, and partners to run discovery, qualification, technical validation, value-based demos, and RFP/tender responses, then hand off to delivery teams. Serve as the resident SugarAI expert—training teams, positioning AI-powered CRM capabilities, and advising on CRM best practices, extensibility, and emerging enterprise AI trends.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Act as a strategic technical and commercial partner to Sales, Customer Success, and partners to shape deal strategy and solution outcomes.
  • •Own the pre-sales cycle end-to-end: discovery, qualification, value-based demos, technical validation, solution design, RFP/tender responses, and handoff to delivery teams.
  • •Demonstrate how AI, customer data, and intelligent workflows transform sales execution, productivity, and decision-making using SugarAI capabilities.
  • •Identify technical and commercial risks in opportunities and collaborate cross-functionally to remove barriers to closing.
  • •Represent SugarAI externally by training internal and partner sales teams, maintaining demo toolkits and collateral, and supporting product marketing and promotion.
Travel: High travel

Pay and Benefits

Perks:PensionHealth InsuranceDentalWellness StipendLearning Budget

Key Requirements

  • •5+ years in pre-sales or a similar customer-facing technical role with a proven track record engaging C-level stakeholders.
  • •Experience in enterprise SaaS solution sales/configuration with strong understanding of technical systems architecture, stacks, and platforms.
  • •Hands-on experience configuring, prototyping, or demonstrating AI-powered enterprise applications, including generative AI and conversational AI.
  • •Solid knowledge of enterprise business applications (CRM, ERP, APIs, integrations, cloud platforms, data architecture) and RFP/tender best practices.
  • •Experience supporting complex B2B software sales cycles with multiple stakeholders and technical requirements, ideally in a partner/channel ecosystem.
Experience:Enterprise SaaSB2B softwarePartner/channel ecosystemCRM/CXAI-powered enterprise applications
Skills:CommunicationPresentationObjection-handlingStorytellingPlanning
Tech Stack:AIGenerative AILLMsConversational AIPredictive intelligenceAgentic workflowsCRMERPAPIsIntegrationsCloud platformsData architectureRFP/Tender

Company Brief

SugarCRM
Provides customer relationship management (CRM) software and cloud-based sales, marketing, and service automation solutions for mid-market and enterprise customers, with on-premise and SaaS deployment options.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Cupertino, United States
Founded: 2004
WebsiteLinkedIn