Delivery Hero

1 month ago

Account Manager SMB Ukraine

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Account Manager for Glovo’s SMB portfolio, building and sustaining partnerships with local brands, stores and restaurants to scale their business on Glovo. You’ll manage KPIs, negotiate promos, optimize menu performance and content, and drive revenue growth through marketing activations and renewals, while delivering exceptional partner service.

Location: Ukraine

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Establish and maintain strong relationships with Glovo’s SMB partners through proactive communication, identifying needs, and conducting partner meetings and business reviews.
•Track and report portfolio KPIs, take actions to meet goals and company OKRs, and prepare regular performance updates.
•Develop and execute partner growth plans, including negotiations on promos, marketing activations, and menu performance to drive sales and AOV.
•Ensure partner content quality by signing exclusivities and optimizing visibility through marketing kits and merchandising.
•Drive revenue growth by renegotiating commissions and selling assets, while addressing churned and inactive partners and improving overall partner operational efficiency.

Pay and Benefits

Perks:Health InsuranceGlovo CreditGym MembershipParental LeaveRemote Work

Key Requirements

•At least 1 year of experience in high-performance account management or business consultancy.
•Bachelor’s degree in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus; FMCG/food-hospitality/on-demand delivery experience preferred.
•Comfortable working in a high-growth, high-performance startup with fast pace.
•Computer literate; good knowledge of Google Docs and MS Office, Excel.

Experience:1+ yearsOn-demand deliveryFMCGFood-hospitalityRetail

Education:Bachelor's

Skills:CommunicationInterpersonal skillsProblem-solvingData-drivenOrganizedAnalyticalPresentation

Languages:EnglishUkrainian

Tech Stack:Google DocsMS OfficeExcel

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

1 month ago

Account Manager SMB Ukraine

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Ukraine

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Establish and maintain strong relationships with Glovo’s SMB partners through proactive communication, identifying needs, and conducting partner meetings and business reviews.
•Track and report portfolio KPIs, take actions to meet goals and company OKRs, and prepare regular performance updates.
•Develop and execute partner growth plans, including negotiations on promos, marketing activations, and menu performance to drive sales and AOV.
•Ensure partner content quality by signing exclusivities and optimizing visibility through marketing kits and merchandising.
•Drive revenue growth by renegotiating commissions and selling assets, while addressing churned and inactive partners and improving overall partner operational efficiency.

Pay and Benefits

Perks:Health InsuranceGlovo CreditGym MembershipParental LeaveRemote Work

Key Requirements

•At least 1 year of experience in high-performance account management or business consultancy.
•Bachelor’s degree in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus; FMCG/food-hospitality/on-demand delivery experience preferred.
•Comfortable working in a high-growth, high-performance startup with fast pace.
•Computer literate; good knowledge of Google Docs and MS Office, Excel.

Experience:1+ yearsOn-demand deliveryFMCGFood-hospitalityRetail

Education:Bachelor's

Skills:CommunicationInterpersonal skillsProblem-solvingData-drivenOrganizedAnalyticalPresentation

Languages:EnglishUkrainian

Tech Stack:Google DocsMS OfficeExcel

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor