Personal Banker Associate I- Orchestra Place

Fifth Third Bancorp
Detroit
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Customer-focused service","Professional communication","Ethical conduct","Problem ownership"]

Become a Retail Personal Banker by completing a 4–8 week onboarding and education program with rotations in operations and Sales & Service, followed by certification. In a Financial Center role, use a consultative sales process and Financial Needs Assessment to identify customer needs, recommend retail consumer and small business solutions, cross-sell, and set appointments using approved marketing tools. Process teller transactions, maintain confidentiality, and help drive customer experience and revenue goals.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
4 days ago

Personal Banker Associate I- Orchestra Place

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Become a Retail Personal Banker by completing a 4–8 week onboarding and education program with rotations in operations and Sales & Service, followed by certification. In a Financial Center role, use a consultative sales process and Financial Needs Assessment to identify customer needs, recommend retail consumer and small business solutions, cross-sell, and set appointments using approved marketing tools. Process teller transactions, maintain confidentiality, and help drive customer experience and revenue goals.
Location: Detroit
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain knowledge of retail consumer and small business products/services and recommend solutions aligned to customer needs.
  • •Use CAMP and approved marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • •Cross-sell to existing customers and support outside sales activities, including presentations and business sales calls as directed.
  • •Process teller transactions and support loan application through closing while following Retail policies and procedures to mitigate risk.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Ability to comfortably conduct sales activities to acquire new consumer households and/or cross-sell to established customers.
  • •Demonstrated ability to understand advanced math functions to analyze credit and financial information.
  • •Ability to develop working knowledge of Retail policies and procedures to use good judgment in decision-making.
Experience:Financial services
Skills:Customer-focused serviceProfessional communicationEthical conductProblem ownership
Licenses:S.A.F.E. Act registration
Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor