Collections Specialist (EMEA)

S&P Global
Noida, Philippines, India
Workplace: OnsiteFull timeFunction: Finance & AccountingSkills: ["Communication","Problem-solving","Customer service","Attention to detail","Prioritization"]

Manage accounts receivable by following up with clients for overdue invoice payments through calls and emails. Enforce credit and collections policies for payment, cancellation, and service actions while resolving customer disputes end-to-end. Complete internal controls and processes, perform Sales Ledger account reconciliations, and coordinate with order management, customer service, cash applications, and sales teams to resolve inquiries and improve delinquency and cash flow metrics.

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FursaFursa
S&P Global
S&P Global
1 month ago

Collections Specialist (EMEA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 29 days agoStatus: Live

Job Summary

Manage accounts receivable by following up with clients for overdue invoice payments through calls and emails. Enforce credit and collections policies for payment, cancellation, and service actions while resolving customer disputes end-to-end. Complete internal controls and processes, perform Sales Ledger account reconciliations, and coordinate with order management, customer service, cash applications, and sales teams to resolve inquiries and improve delinquency and cash flow metrics.
Location: Noida, Philippines, India
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Follow up with clients rigorously over calls and emails to collect overdue invoices.
  • •Enforce policies and procedures related to payment and customer service actions (cancellation, suspension, termination).
  • •Own customer disputes through resolution and resolve customer queries on time.
  • •Perform Sales Ledger account reconciliations and ensure work is completed per internal controls and published processes.
  • •Provide customer service for refunds, payment discrepancies, tax forms/procedures, payment histories, and statements of account.

Pay and Benefits

Perks:Health InsurancePaid Leave

Key Requirements

  • •2-4 years of experience in a B2B collections environment.
  • •Excellent verbal and written English communication.
  • •Proven problem-solving skills with strong attention to detail.
  • •Commitment to excellent customer service.
  • •Basic knowledge of MS Office Suite (Excel a plus).
Experience:B2B collections
Skills:CommunicationProblem-solvingCustomer serviceAttention to detailPrioritization
Languages:English
Tech Stack:MS OfficeExcelSAPSalesforceHighRadiusSales LedgerAccounts Receivable (AR)

Company Brief

S&P Global
Provides financial information, analytics, benchmarks, and credit ratings to markets and institutions worldwide, offering data, research, indices, and risk assessment tools across the financial services and commodities sectors.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 1917
WebsiteLinkedIn