Sales Order Management (SOM) Analyst - Retail

Stanley Black & Decker
Mississauga
Workplace: OnsiteFull timeUSD 50,000 - 60,000 annuallyFunction: SalesEducation: certificationSkills: ["Communication","Self-motivation","Teamwork","Problem-solving"]

Own day-to-day Sales Order Management for strategic retail customers and channels, coordinating price blocks, rework scheduling, and customer data integrity. Drive on-time performance by monitoring service levels and cycle time, solving operational issues, and ensuring customer requirements align with SB&D operations. Partner with Sales, Marketing, and Supply Chain to support major promotions and product launches while reporting KPIs and driving process improvements.

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Stanley Black & Decker
Stanley Black & Decker
5 days ago

Sales Order Management (SOM) Analyst - Retail

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Own day-to-day Sales Order Management for strategic retail customers and channels, coordinating price blocks, rework scheduling, and customer data integrity. Drive on-time performance by monitoring service levels and cycle time, solving operational issues, and ensuring customer requirements align with SB&D operations. Partner with Sales, Marketing, and Supply Chain to support major promotions and product launches while reporting KPIs and driving process improvements.
Location: Mississauga
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Manage daily Sales Order Management activities to maximize service level, cycle time, and on-time performance.
  • •Coordinate price blocks and mapping/data integrity coordination, including customer data integrity for selected accounts.
  • •Handle rework scheduling and customer service FOB coordination.
  • •Perform day-to-day problem solving, reporting, and ensuring key performance objectives are met.
  • •Drive process improvement and align SB&D operations with changes in customer requirements, coordinating with Sales and Marketing Supply Chain execution for promotions and launches.

Pay and Benefits

Salary: USD 50,000 - 60,000 annually

Key Requirements

  • •Degree or diploma in business administration or supply chain management, or equivalent experience.
  • •Supply chain experience (internship or co-op) preferred.
  • •High computer proficiency, including SAP, Excel, and PowerPoint.
  • •Ability to work in a fast-paced, multitask, high-demand environment.
  • •Strong communication skills and ability to interact with customers.
Experience:Supply chain
Education:Certification / Diploma in Business Administration / Supply Chain Management
Skills:CommunicationSelf-motivationTeamworkProblem-solving
Tech Stack:SAPExcelPowerPoint

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website