Manager, Business Process Mgmt

Northern Trust
Chicago
Full timeUSD 171,700 - 300,500 annuallyFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Leadership","Communication","Cross-functional collaboration","Adaptability","Strategic thinking"]

Lead the Wealth Management Middle Office National Client Support Services operations team in the U.S., providing day-to-day support for Private Wealth Management services. Drive strategic process execution and end-to-end process analysis and design, integrating new processes with existing ones while communicating change. Manage multiple functions through direct leadership of managers, owning performance management, career development, staffing, and disciplinary processes across operational areas such as money movement, onboarding/maintenance, transitions, and client review execution.

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FursaFursa
Northern Trust
Northern Trust
23 hours ago

Manager, Business Process Mgmt

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead the Wealth Management Middle Office National Client Support Services operations team in the U.S., providing day-to-day support for Private Wealth Management services. Drive strategic process execution and end-to-end process analysis and design, integrating new processes with existing ones while communicating change. Manage multiple functions through direct leadership of managers, owning performance management, career development, staffing, and disciplinary processes across operational areas such as money movement, onboarding/maintenance, transitions, and client review execution.
Location: Chicago
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Manage multiple functions and provide leadership and guidance to subordinate managers.
  • •Own end-to-end process analysis and design to address current and future technical and operating challenges.
  • •Create process change by integrating new processes with existing ones and communicating those changes to stakeholders.
  • •Conduct performance management and career development processes for the operations function.
  • •Lead complex initiatives involving multiple disciplines and ambiguous issues to improve operational performance.

Pay and Benefits

Salary: USD 171,700 - 300,500 annually
Perks:401kPensionHealth InsuranceDentalVisionPaid LeaveParental LeaveLife InsuranceDisability

Key Requirements

  • •A college or university degree and/or relevant proven work experience.
  • •Proven ability to manage multiple functions and provide leadership to subordinate managers.
  • •Strong oral and written communication skills.
  • •In-depth functional/industry knowledge with experience improving efficiency, effectiveness, and productivity.
  • •Technical skills/systems knowledge (e.g., PeopleSoft) and the ability to analyze and design end-to-end processes.
Experience:Wealth managementFinancial servicesOperationsProcess automationClient support
Education:Bachelor's
Skills:LeadershipCommunicationCross-functional collaborationAdaptabilityStrategic thinking
Tech Stack:PeopleSoft

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Northern Trust
Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.
Industry: Asset Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1889
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn