3 days ago

Customer Success Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Drive customer success by increasing how frequently customers source packaging through Amcor’s MyAmcor platform. You’ll conduct 35+ outbound calls daily and spend 2.5+ hours on the phone delivering product and service information using WRAAP and CRAFT methodologies. Build relationships within long-tail accounts, develop product line expertise, and escalate sales/service opportunities while participating in weekly skills coaching and monthly account reviews.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Increase customer sourcing frequency for Amcor packaging, primarily through telephone outreach
•Build relationships that drive buying behavior within long-tail accounts and contacts
•Conduct 2.5+ hours of phone interaction via 35+ outbound calls daily delivering call content and technique
•Develop product line subject matter expertise and deliver accurate product/service guidance
•Escalate sales and service opportunities; participate in weekly skills coaching and monthly account reviews

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kLife InsurancePaid ParentalLong-term Disability

Key Requirements

•Strong written and verbal communication skills
•Confident personality with high emotional intelligence
•Desire to inform, coach, and teach customers
•Strong problem-solving skills
•Basic computer competency; High School Diploma required (bachelor’s degree preferred)

Education:High School

Skills:CommunicationCoachingMentoringEmotional intelligenceProblem-solvingTeaching

Tech Stack:MyAmcorWRAAPCRAFT

Company Brief

Amcor

Global packaging company that designs and manufactures flexible and rigid packaging solutions for food, beverage, healthcare, personal care, and home care products. Focuses on improving product protection, shelf life, recyclability, and sustainability.

Industry: Printing & Packaging

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Zurich, Switzerland

Founded: 1860

Website LinkedIn

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Amcor

3 days ago

Customer Success Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Increase customer sourcing frequency for Amcor packaging, primarily through telephone outreach
•Build relationships that drive buying behavior within long-tail accounts and contacts
•Conduct 2.5+ hours of phone interaction via 35+ outbound calls daily delivering call content and technique
•Develop product line subject matter expertise and deliver accurate product/service guidance
•Escalate sales and service opportunities; participate in weekly skills coaching and monthly account reviews

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kLife InsurancePaid ParentalLong-term Disability

Key Requirements

•Strong written and verbal communication skills
•Confident personality with high emotional intelligence
•Desire to inform, coach, and teach customers
•Strong problem-solving skills
•Basic computer competency; High School Diploma required (bachelor’s degree preferred)

Education:High School

Skills:CommunicationCoachingMentoringEmotional intelligenceProblem-solvingTeaching

Tech Stack:MyAmcorWRAAPCRAFT

Company Brief

Amcor

Industry: Printing & Packaging

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Zurich, Switzerland

Founded: 1860

Website LinkedIn