Full Time Branch Ambassador - Montgomery County (Mid-County Cluster)

Discover Financial
United States
Workplace: OnsiteFull timeUSD 48,048 - 48,048 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Customer service mindset","Attention to detail","Adaptability"]

Serve as the human, tech-forward ambassador at a Capital One community branch. Accurately execute high-volume cash transactions with a compliance-first mindset, while educating customers on mobile banking tools like remote deposit capture and contactless payments. Listen to customer needs, recommend the right digital banking solutions, and maintain a welcoming, first-line experience across a fast-paced retail environment with flexible scheduling.

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Discover Financial
Discover Financial
23 minutes ago

Full Time Branch Ambassador - Montgomery County (Mid-County Cluster)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 minutes agoStatus: Live

Job Summary

Serve as the human, tech-forward ambassador at a Capital One community branch. Accurately execute high-volume cash transactions with a compliance-first mindset, while educating customers on mobile banking tools like remote deposit capture and contactless payments. Listen to customer needs, recommend the right digital banking solutions, and maintain a welcoming, first-line experience across a fast-paced retail environment with flexible scheduling.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions with 100% accuracy, including deposits, withdrawals, and negotiable instrument processing.
  • •Maintain a compliance-first approach to meet security, audit, BSA/AML, and federal regulatory standards.
  • •Educate customers on using mobile banking features such as remote deposit capture and contactless payments.
  • •Listen to customer needs and match them with the right digital tools or banking solutions.
  • •Provide hospitality by greeting customers, moving fluidly across the branch environment, and supporting surrounding branches as needed within a 50-mile radius.
Travel: Low travel

Pay and Benefits

Salary: USD 48,048 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeaveLearning BudgetParental LeaveChildcare

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •Able to work a flexible schedule, including weekends, with hours/days subject to change.
  • •Ability to attend required training sessions and maintain regular, consistent attendance.
Experience:1+ yearsRetailCustomer serviceCash handlingBanking
Education:High School
Skills:CommunicationProblem-solvingCustomer service mindsetAttention to detailAdaptability
Tech Stack:G-SuiteMobile bankingRemote deposit captureContactless payments

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn