Order Management Intern

Bose
Portugal
Workplace: OnsiteFull timeFunction: Healthcare (Clinical, Medical, Wellness)Education: bachelorsSkills: ["Communication","Interpersonal skills","Analytical skills","Detail-oriented","Collaboration"]

Support the General Business Services team in end-to-end order fulfillment. Accurately enter and manage customer orders, coordinate inventory availability to drive OTIF delivery, and work with shipping to ensure timely, accurate delivery. Handle customer communications, returns and exchanges, and resolve order/transaction issues, escalating technical problems as needed. Collaborate across sales, logistics, supply chain, demand planning, and customer service, while improving customer-to-cash processes and reporting on order metrics.

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FursaFursa
Bose
Bose
1 day ago

Order Management Intern

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Support the General Business Services team in end-to-end order fulfillment. Accurately enter and manage customer orders, coordinate inventory availability to drive OTIF delivery, and work with shipping to ensure timely, accurate delivery. Handle customer communications, returns and exchanges, and resolve order/transaction issues, escalating technical problems as needed. Collaborate across sales, logistics, supply chain, demand planning, and customer service, while improving customer-to-cash processes and reporting on order metrics.
Location: Portugal
Workplace: Onsite
Employment Type: Full time
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Intern level

Key Responsibilities

  • •Accurately enter and manage customer orders to ensure successful invoicing.
  • •Verify product availability and coordinate with supply, demand, and sales teams to contribute to OTIF deliveries.
  • •Communicate with customers about order status and inquiries, and resolve returns/exchanges issues.
  • •Coordinate with the shipping department to ensure timely and accurate order delivery.
  • •Identify and suggest improvements to end-to-end customer-to-cash processes and report on order metrics.

Key Requirements

  • •Bachelor’s degree in business, Supply Chain Management, Finance, or a related field.
  • •Proven experience in order management, supply chain, or a similar role.
  • •Strong analytical skills to interpret data and make data-driven decisions.
  • •Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • •Knowledge of customer-to-cash, supply chain, distribution, and sales processes.
Experience:Supply chainOrder managementCustomer-to-cashDistributionSales
Education:Bachelor's
Skills:CommunicationInterpersonal skillsAnalytical skillsDetail-orientedCollaboration
Tech Stack:ExcelPower BIOfficeSAPCRMEDISalesforce

Company Brief

Bose
Designs, manufactures, and sells high-fidelity audio equipment including headphones, speakers, home audio systems, and professional sound solutions. Known for research-driven innovation in acoustics and consumer audio products worldwide.
Industry: Consumer Electronics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Framingham, United States
Founded: 1964
WebsiteLinkedIn