TikTok Shop - Logistics Service Product Manager

TikTok
Seattle
Full timeFunction: Product ManagementEducation: bachelorsSkills: ["Communication","Teamwork","Project management","Analysis","Optimization"]

Own the global product design for TikTok Shop shipping and fulfillment experiences, including delivery-time (EDT) prediction/display, shipping fee strategy, and service workflows. Analyze shipping and fulfillment across countries, regions, and merchant segments to define merchant-facing processes and integration solutions. Partner with Business, Operations, Data, Engineering, and Algorithm teams to address seller/consumer pain points and deliver launches that improve shipping cost and experience for global e-commerce.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Logistics Service Product Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Own the global product design for TikTok Shop shipping and fulfillment experiences, including delivery-time (EDT) prediction/display, shipping fee strategy, and service workflows. Analyze shipping and fulfillment across countries, regions, and merchant segments to define merchant-facing processes and integration solutions. Partner with Business, Operations, Data, Engineering, and Algorithm teams to address seller/consumer pain points and deliver launches that improve shipping cost and experience for global e-commerce.
Location: Seattle
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Analyze shipping services across countries and regions and plan/design shipping services, including EDT prediction/display and shipping fee strategy
  • •Analyze fulfillment workflows across countries and merchant segments to design merchant-facing shipping processes aligned with service capabilities
  • •Define open platform integration solutions tailored to local ISV ecosystems and merchant usage patterns
  • •Partner with Business, Operations, and Data teams to address seller and consumer pain points and drive consumer/merchant experience and shipping cost outcomes
  • •Collaborate with Engineering and Algorithm teams to advance projects and ensure launches meet goals; continuously optimize and innovate global e-commerce shipping services

Key Requirements

  • •Bachelor’s degree or above
  • •Industry experience in the global e-commerce industry with a basic understanding of e-commerce logistics and fulfillment processes
  • •Motivated to provide product solutions for complex problems and continuously conduct analysis and optimization
  • •Good communication, teamwork, and project management skills
  • •Ability to think and design shipping/fulfillment services across countries and regions
Experience:E-commerceGlobal logisticsFulfillment
Education:Bachelor's
Skills:CommunicationTeamworkProject managementAnalysisOptimization

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn