Case Planning Officer

Serco
Australia
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Interpersonal skills","Integrity","Ethical behaviour","Cultural awareness"]

Manage inmates’ cases by assessing risk and needs and developing case plans that reduce reoffending. Work closely with custodial and probation officers to support safe, smooth transitions from prison to the community, while promoting rehabilitation. Maintain a respectful, ethical, and secure environment, and support cultural awareness and understanding of diverse backgrounds. The role sits within the Case Planning team at Clarence Correctional Centre.

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FursaFursa
Serco
Serco
1 week ago

Case Planning Officer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Manage inmates’ cases by assessing risk and needs and developing case plans that reduce reoffending. Work closely with custodial and probation officers to support safe, smooth transitions from prison to the community, while promoting rehabilitation. Maintain a respectful, ethical, and secure environment, and support cultural awareness and understanding of diverse backgrounds. The role sits within the Case Planning team at Clarence Correctional Centre.
Location: Australia
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Manage inmates’ cases by assessing risk and needs and developing plans to reduce reoffending.
  • •Collaborate with custodial and probation officers to support smooth transitions from prison to the community.
  • •Promote rehabilitation while maintaining a safe and respectful environment.
  • •Demonstrate commitment to the rehabilitation process and Serco’s values.
  • •Foster cultural awareness by understanding and addressing diverse ethnic backgrounds, customs, and contemporary issues.

Pay and Benefits

Perks:Salary PackagingReferral ProgramGym MembershipWellness Stipend

Key Requirements

  • •A relevant tertiary qualification in Criminology, Social Work, or Social Sciences, or relevant industry experience in a similar role.
  • •Certificate IV in Correctional Practice (Case Management), or the ability to complete it within the first 12 months of employment.
  • •Experience in case management and/or rehabilitation and reintegration practices.
  • •Exposure to the criminal justice system or similar human services.
  • •Competent computer literacy and report-writing skills.
Experience:Criminal justiceHuman servicesCorrectionalCase managementRehabilitation
Education:
Skills:CommunicationInterpersonal skillsIntegrityEthical behaviourCultural awareness
Certifications:Certificate IV in Correctional Practice (Case Management)

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn