Assistant Store Leader

Tapestry
New York
Workplace: OnsiteFull timeUSD 18.5 - 38.25 hourlyFunction: Administration & Executive AssistanceExperience: 2+ yearsSkills: ["Leadership","Communication","Organizational skills","Customer focus","Drive for results"]

Partner with the Store Leader to maximize store productivity and profitability through leadership, coaching, and operational excellence. Set the tone on the sales floor with client-focused omni-channel and virtual selling, drive clienteling and loyalty programs, and use customer data to support repeat business. Recruit, onboard, and coach a diverse team, manage KPIs, and act as Store Leader when needed. Oversee store standards, cash handling, schedules/payroll, compliance, inventory accuracy, and live stream/social shopping.

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Tapestry
Tapestry
3 months ago

Assistant Store Leader

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Partner with the Store Leader to maximize store productivity and profitability through leadership, coaching, and operational excellence. Set the tone on the sales floor with client-focused omni-channel and virtual selling, drive clienteling and loyalty programs, and use customer data to support repeat business. Recruit, onboard, and coach a diverse team, manage KPIs, and act as Store Leader when needed. Oversee store standards, cash handling, schedules/payroll, compliance, inventory accuracy, and live stream/social shopping.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead client and service behaviors by modeling Kate Spade selling standards and creating a high-energy, inclusive environment.
  • •Drive omni-channel and virtual selling, ensuring clienteling through client books, outreach, and loyalty programs, and support marketing via customer data capture.
  • •Recruit, onboard, and develop associates; set goals, review KPIs (traffic, conversion, UPT, AUR), and coach to results.
  • •Own sales planning and forecasting, create action plans for business opportunities, and partner with corporate teams to optimize strategies using market data.
  • •Maintain brand and operating standards, oversee opening/closing, cash handling, facility security, scheduling/payroll budgets, compliance, loss prevention, inventory accuracy, and live stream shopping.

Pay and Benefits

Salary: USD 18.5 - 38.25 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •2+ years of retail management experience in fashion/lifestyle or a comparable environment.
  • •Strong leadership, communication, and organizational skills.
  • •Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook; experienced with retail systems.
  • •Ability to analyze selling reports, identify trends, and react quickly.
  • •Strong English language proficiency and flexibility to work nights, weekends, and high-traffic retail days.
Experience:2+ yearsRetail
Skills:LeadershipCommunicationOrganizational skillsCustomer focusDrive for results
Languages:English
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookRetail systemsOmni-channelVirtual sellingClientelingLoyalty programsKPI reportingLive stream shoppingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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