Senior Infrastructure Engineer

InterSystems
Santiago
Workplace: OnsiteFull timeFunction: DevOps, Cloud & InfrastructureExperience: 8+ yearsSkills: ["Troubleshooting","Customer service","Technical communication","Mentorship","Continuous improvement"]

Join the hosting team serving InterSystems’ Latin America customers by designing, deploying, and operating highly available infrastructure. You’ll work with co-location partners and engineering teams to provision servers, networks, and hosting equipment, implement ITIL-based operational processes, and manage monitoring, metrics, backups, and security scanning. The role also includes 24x7 on-call support and automation of hosting-related workflows using cloud, virtualization, and infrastructure tooling.

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FursaFursa
InterSystems
InterSystems
11 months ago

Senior Infrastructure Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Join the hosting team serving InterSystems’ Latin America customers by designing, deploying, and operating highly available infrastructure. You’ll work with co-location partners and engineering teams to provision servers, networks, and hosting equipment, implement ITIL-based operational processes, and manage monitoring, metrics, backups, and security scanning. The role also includes 24x7 on-call support and automation of hosting-related workflows using cloud, virtualization, and infrastructure tooling.
Location: Santiago
Workplace: Onsite
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Design and coordinate colocation cage, rack, and server layouts, ensuring space, power, and cooling for hosted solutions.
  • •Lead and/or participate in provisioning and deployment of server, network, and hosting equipment, including hands-on build and configuration.
  • •Provide hands-on administration and maintenance of hosted infrastructure (firewalls, switches, servers), including incident identification and backup management.
  • •Define, document, and continuously improve ITIL-based operational processes; implement metrics, monitoring, alerting, and service level reporting for highly available services.
  • •Support hosted services via 24x7 on-call, troubleshoot integration issues, automate hosting processes (deployments, inventory, security scanning), and consult with technical stakeholders including customers.

Key Requirements

  • •8+ years of experience as an Infrastructure/Senior Infrastructure Engineer or equivalent.
  • •Strong hands-on server hosting (data center) infrastructure experience.
  • •Hands-on AWS and/or GCP experience, with hyperscaler certifications as a plus.
  • •Hands-on networking/firewall solutions, preferably Cisco (Routing, ASA, FTD), plus knowledge of Load Balancing/DNS global load balancing.
  • •Linux (RHEL 8.x+) administration and infrastructure automation skills (e.g., Ansible, Bash, Python, PowerShell, Puppet) and ITIL knowledge.
Experience:8+ yearsData center
Skills:TroubleshootingCustomer serviceTechnical communicationMentorshipContinuous improvement
Languages:English
Tech Stack:AWSGCPIBM FlashsystemDell PowerstoreCisco ASACisco FTDCisco RoutingLoad BalancingGlobal Load BalancingVMwareNutanixRHELVeritas NetBackupBackup ExecVeeamWindowsActive DirectoryNagiosCheckMKPuppet

Company Brief

InterSystems
Develops database management, interoperability, and analytics platforms—particularly for healthcare and financial services. Known for products like Caché, Ensemble, HealthShare and the InterSystems IRIS data platform enabling integrated data management and real-time applications.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Cambridge, United States
Founded: 1978
WebsiteLinkedIn